top of page



Water main leak

What Are The


Drainage at flats can be complex so the impact of a blockage is not always obvious when you don’t know which pipes you are responsible for. In this setting you must consider not just the damage to your property but also to those living alongside you. Damage caused to other their properties can become your problem to solve and result in serious financial headaches.

When the issue extends to other occupants it becomes shared services and should be dealt with by the utility company. However keep in mind that if the issue is identified to having originated from the drains that service solely your property, then you may find the utility company or your neighbours seeking costs they have incurred due to your negligence

Spotted a


When issues with drains happen they can range from minor inconvenience with slow drainage, to full blockages which stop utilities working, or in the most severe cases, a collapsed drain requiring extensive digging to fix.

Preventative drain maintenance avoids this by identifying issues whilst they are small and rectifying them before they become larger, more serious problems.

We recommend preventative maintenance is carried out every 12 months. These annual checks should give you peace of mind that no issues can secretly catch you out resulting in unexpected time and cost implications.

Who Is


If you are the homeowner, then it will be your responsibility to resolve the problem.

If you are renting a property, it may be the responsibility of your landlord, but you need to look at your tenancy agreement to be sure.

If you are experiencing a leak because new repairs have been done recently, it may well be their responsibility.

If you’re in any doubt, you can contact us on 07753 259 174 for a free consultation.

A Drop in Water


One sign of a potential water main leak is a sudden drop in water pressure throughout your home’s plumbing system. This drop may be noticeable when turning on faucets or showers and not getting enough flow from them as usual.

Lowered water pressure can also cause dishwashers to take longer to fill up than normal since they need at least 15 PSI (pounds per square inch) for proper operation.

Lowered pressure could also make it difficult for toilets to flush properly. If you notice any changes in the way these appliances run due to lowered water pressure, it might be time to call DHC Utilities for an inspection of your plumbing system!

High Water


One telltale sign that you have a potential water main leak is receiving unusually high bills from your local utility company even though you haven’t made any major changes in how much water you use at home lately.

If this happens then it’s likely that some of the water being used at your house isn’t making its way into the sewers but instead is leaking out somewhere else unseen.

This means you are paying for usage even though most of it isn’t actually being used inside the house! A quality experienced water company like ourselves here at DHC Utilities can detect where this wasted water might be going and repair it quickly before more money goes down the drain (literally!).

bottom of page